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Today I am going to contribute my grain of sand to this great hospital and its great professionals. My eternal gratitude to Dr. Sebastián Garfias and Dr. Pedro Llinas who have operated on me for my herniated disc by arthroscopy, they have taken away the pain and I am phenomenal, great work from the neurosurgery team, magnificent professionals. They are close, friendly, listen to you, explain you, advise you and make everything very easy for you. The same I have to say about the anesthesia team, great work and follow-up, you are very good professionals with a lot of empathy. I felt very accompanied, very calm, despite the pain and nervousness. Everyone with the mask, but with a smile in their eyes. I don't want to forget, not even the entire nursing team on the 2nd floor. Thank you very much for the treatment received and for the love that you put in doing things, despite being admitted, it has been a pleasure to be there, you are a wonderful team of professionals. I also want to thank the patient care girls, who have come to be interested in me on a daily basis, in case I needed anything. Many years ago I had a bad experience with this hospital and had not returned. Today I recommend it 100%. And I will continue in the hands of its professionals.
Very good private hospital, I have my endocrine in that hospital and I don't change him for anything. Neat and clean facilities, friendly staff.
Good attention in the plant.
Visit to the emergency room for pain in the leg that makes walking difficult, they do X-rays and make an appointment for the next day in traumatology. So far so good.We ask at reception if we have to collect the X-ray and they say it is not necessary since the doctors have access to them from their consultation.When arriving at the appointment in trauma, in addition to the delay (in the end it was more than 1 hour and a half), the doctor says that he does not know how to see the x-rays and that he should have them printed.To request the x-rays they send you to 'radiology' one floor up. There they give you an empty envelope and send you to 'resonances' to give you a CD to put in the envelope, two floors down and then return to the trauma ward.Let us remember that all this, for a visit of difficulties when walking.
My lady and we are clients and the podiatry service they offer is very good in cleaning and good professional results and a very gratifying kindness
Unfortunately I had to go to the hospital yesterday because of our travel insurance. The emergency reception was staffed twice but unfortunately no lady could speak English or German. But they immediately called a colleague who spoke great German and asked for everything and translated.The helper who recorded the blood pressure etc later also tried to explain to me what she was doing in Spanish and in sign language as best she could.I described the problem to the doctor in advance in Google Translate that he knew what it was about. The rest was conveyed by the friendly lady on the phone who spoke German.That hardly anyone spoke German that day was perhaps because it was Sunday, but everyone involved was super friendly and always tried to help and explain what was going on.The hospital also has an agreement with some German health insurance companies so that I didn't have to pay anything for the day.For me it was BKK mobil oil, several Aok‘s, technicians and several other Bkk‘s were listed on a sign at the emergency reception. Since mine was not noted in writing, one can probably assume that there are more.I filled out two German forms and that was it before. Then the doctor's report with prescriptions leaking was able to leave the hospital.Can unreservedly recommend the hospital. The language problem was solved by phone and with a translator. If something should happen again I would come back here.
A private hospital ...
Excellent care from Dr Raúl García Castro, nephrologist !!It is totally involved with the patient, without haste and paying attention to detail !!
Terrible terrible atrocity ... I gave birth there and apart from the bleeding that was never in any report because they washed my hands and my gynecologist did not check me nor did they change the sheets or compresses or anything ... It was terrifying the rooms are scary. disgusting food ... I never plan to return. I still await the visit of the matron from the time I gave birth until discharge, no one touched me ...
Excellent care from ALL the health personnel of this clinic. Human treatment and a fantastic attitude towards the patient.The problem lies either in the emergency computer system or in some "protocol" that is not well established by the admission staff. After making "many, but many visits", it is not understood that with empty emergencies they have you waiting more than 1 hour. When you claim, it turns out that the emergency admission has not passed the patient's incidence to the healthcare team.And this has not happened to me only once.It is unfortunate that the service works this way.If this deficiency were remedied, my assessment would be different. A pity, but someone would have to change the operation.
They ask for € 5 for the covid, they ask for your insurance card, but you have to pay in cash for a mouth cleaning that is covered by insurance (Dkv) m🅰️fia legalized
I gave birth on 06/18/2020 the treatment is great in general but who I really have to thank is the staff of the midwives and my gynecologist Mario Ruiz. In my delivery I started with the midwife Jaime who coincided with the shift change and left and stayed for a short time, but M. Carmen and M.Angeles I have to thank with all my heart for the treatment they gave me, I felt very pampered by them very protected.
Total lack of empathy with the patientOn Saturday they do not enter you because there is no serviceRooms that need urgent reformThe best cook in unemployment or who eats his foodBeds so old they make noise
It is impressive that with the hospital empty the people in charge of the reception are not able to give the notice that there is a patient waiting ... For the next time I give the documentation I sit I wait 5 minutes and I get up to repeat the process and see if they have written it down ... They leave a lot to be desired.
Yesterday, February 14, 2020, I had an appointment at Juaneda Miramar, at 9:20 for an outpatient surgery. As we were told, we appeared half an hour earlier in Admission to process everything, and we went up to the first floor to wait for them to call us. They started calling patients, everyone had arrived after us, and after 2 hours of waiting, my husband went back down Admission to ask if there was a problem. They did not make any checks, they simply looked at my name on a sheet and said that there was probably some urgency. Okay. 2 hours later (4 hours after we arrived) I go back down to Admission, telling them that I have been waiting for more than 4 hours and that there is no one left in the waiting room ... The girl kindly calls for information, and tells me that come up that they catch me, I ask him the reason for the great delay and they tell me that they have had to TRIP the papers of my intervention. How can that be possible? Once in the operating room, the doctor tells me that in the system it appeared that they were recorded as already operated ... an accumulation of incredible professionalism, and worst of all is that no one apologized. In addition to paying 15 euros in the parking lot !!! A totally disastrous experience.
After 2 hours of waiting let us know that the machine to do the mammogram is broken, that we return next week
I've been calling for an appointment for days and they don't pick up the phone !!
From worst to best 1 to 5Period ... year 2018 2019 and 2020 feb.Vision of a private patient.Phone service appointments ..... 1Bad. No empathy with the patient.Since they centralized it does not give any facility.Radiology service .... eco ... 12 days late .... 2 ...Other radiology services .... 3General Medicine ...... 4Emergencies ........ 2.Linking with the patient .... 2Overview: 2Facilities for the patient and / or companions ... parking ... cafeteria ... etc ... 1Really expensive.
I pick him up for an appointment
Appalling! Private clinic where the facilities are from the 60s!The waiting time in the emergency room is long and the parking price VERY HIGH!They no longer provide the free card for parking at the emergency exit.Nurses in hospitalization are unfriendly, edgy and arrogant!After 10 days there were saved 2 nurses who treated us kindly!TV € 5 a day !!!WIFI OTHER € 5 a day !!! ??? (in the public ones are free)An afternoon of parking 16 turkeys !!!Cafeteria abusive prices(Coffee only -mini-) € 1.55And I pay a fairly high monthly insurance !!! AMAZING!!!I put a complaint in patient care and so far we have not got any responseWhat if I would come back? !! Not from COÑA!
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