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If you are used to the kind of service at Mt E, then this place would be a great disappointment. To begin, service at registration feels very transactional, staff were not very friendly/welcoming. There were not butler who would direct you to the ward from the level 2 service desk. Had to do a second admission paperwork once we reach the level 10 inpatient wards. Staff at this registration was also not smiling/welcoming. Room lacked basic things like coffee and tea. Nurses are ok but not the most attentive. They forgot about our lunch and only served 1.5h later (after we asked). 2 stars for the relatively new facilities and pleasant environment (view from the ward is great).
Very good environment for any patient and a vacation.
Please read their reviews before coming! Other reviewers were right! If I could I would give them 0 stars!Regretted coming to this hospital, long wait rude staff and the Indian doctor I saw was extremely unprofessional and rude making some dumb comments he thought was funny. Avoid at all cost!
Went yesterday to the emergency for a minor health issue. I was expecting long wait and bad service from the reviews I read. But actually it was the opposite: very efficient staff, good organisation, everyone was kind, the doctor was also very good. They gave me the documents for my travel insurance and my pills straight away and the whole thing only took like 1 hour!
It was my first serious injury. Was worried when first saw such badly fractured & deformed hand. Thankful to have operations done by very careful & meticulous hand surgeon Dr.Andrew Yam who identified respective bones & ligaments problems precisely. Am amazed at how well the operations were done.The hospital team was very caring & supportive too. Also, the good soundproof flooring enhances quietness, so patients in the cosy rooms are not disturbed by footsteps n trolley noises. Truly grateful.
The hospital is highly recommendable. The facilities are very impressive and very clean.I was attended by Dr Paul Mok and Anesthesiologist Dr. Longathan Suresh Babu. The nurses were so kind and very caring namely Ryan, Patma, Vanessa, Anna, Corazon and Marnel. I will not forget the beautiful Butler Marianne. All the nurses in chage in operating room, were so bubbly and nice that a patient like me will not really feel anxious .Keep it up the good services and more power to everyone and to.the management.🌷
They are all what they never say, compiant aganist them and they twist their words.
I went there in the middle of the night for a small emergency. No other patients were there, so I literally had two nurses and one doctor attending to just me, that's a luxury. I came out of the place in under 2 hours and had the time to see the doctor two times, do an X-Ray and get the results, receive treatment and remain in observation until things got better. It's a record. I went there with the fear to get admitted and almost came out with the regret not to have been! I'm kidding, but you get the idea :) Great team, caring and knowledgeable. I read other reviewers reporting that the staff pushes you to carry invasive treatments. For me it was the exact opposite, and they knew I had a very good insurance and a night in the hospital would have been more than justified. Instead, they gave me a very conservative treatment and some very sensible advice in the case things wouldn't get better (things did get better). Thanks to the emergency team again then, if I could give you 10 stars I would.
Quiet, soothing and healing
4 bedded has no tv. Hospital is V E R Y quiet.
I do not feel that the doctors at the 24 A&E Clinic has the patient's best interest at heart. They tend to pressure the patient into making impulsive decisions by manipulating the injured patient's fragile emotions during the medical consultation, instilling fear by magnifying the severity of the injury and the consequences of not obeying their recommendations for a much more expensive treatment just because they realize you are covered with insurance although such expensive treatments may not be necessary at the moment. I am very disappointed that the medical doctors in this hospital are treating their patients in this manner.
I had a cut to my finger and I went to find the hospital emergency room and find nothing.
Excellent service if you are going for a surgery. Great experience for my mother.It's a 5 star hotel. Very new for now.Comparable to other private hospitals.Great location in terms of public transport.Just lack of chinese food.
Terrible hospital.. DO NOT GO THERE..
The doctors at this emergency clinic focuses only on how to squeeze money from you, and not on treating you. This should be the last place to go to, and only if all other clinics in Singapore have shut down forever.
Visited their 24hr Emergency Clinic for an ear infection. Very efficient, saw nurse and doctor and in and out in 45 minutes. Around 8 people waiting at the time, everyone else was processed quickly as well.
As I was sick I went to Farrer Park emergency to get myself pampered and an M.C. HOwever, their service is rude and the doctor refuse to give me MC.
This is a full service hospital that is new and still unknown to many of our visitors. It may be relatively small in size considering the limited plot of land granted, that doesn't make it a lesser hospital that provides full range of medical and healthcare services. If you want to receive treatment and enjoy unparalleled nursing attention, this is THE ideal place to come before it gets crowded like any other more familiar hospitals. We have super wonderful experience both in ICU and Inpatient Suite (general ward) as a patient and as the patient's spouse. Sweet memories!
Don't go to the emergency clinic.While there's no queue, the service is bad and they are way too laid back to the point of negligence.I had to explain my condition 5 times for the nurse to understand what I needed. Best yet, she reported the wrong dosage of my drugs to the doctor -- precisely the drugs that I had gone to check for a serious reaction to.And as if that wasn't bad enough the doctor had a serious attitude problem. I explained to him why I needed an urgent blood test and he laughs in my face and waves me off like I'm some hypochondriac. Then when I went get my blood tested, he runs after me and starts asking more questions (presumably because he googled and realized it's a very possible and serious condition that I'm worried about). Meanwhile, the only thing the receptionists and nurses talk about is money. While registering, the first thing they asked was if I'm willing to pay S$96 for consultation (not even ask for my ID Card first!). And before the nurse drew my blood, he again ask me if I am okay with the blood test cost. It's a plausible life/death situation -- do you really think I won't pay a measly S$50 for a blood test?!So please don't go. I had MUCH better care at the emergency ward at the general hospitals.
Great hospital, no waiting for Emergency Room. The overnight facilities are excellent.
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