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Gleneagles Medini Hospital
Johor, Malaysia
Gleneagles Medini Hospital
Johor, Malaysia
Established
2015
Highlights at Gleneagles Medini Hospital
Map View
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Reviews (67)
Distance to
15.1 km
From City
Accreditations
Languages spoken
- Chinese
- English
Gleneagles Medini Hospital in Johor, Malaysia
Facility Services Available at Gleneagles Medini Hospital
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Available Procedures at Gleneagles Medini Hospital
Cellulite Treatment
Chemical Peel
Intense Pulsed Light (IPL) Skin Treatment
Laser Hair Removal
Laser Skin Resurfacing
Permanent Makeup
Platelet Rich Plasma (PRP) Facial Treatment
Skin Lightening
Skin Tightening Treatment
Ankle Arthroscopy
Bunion Surgery
Foot Surgery
Hand Surgery
Hip Arthroscopy
Hip Replacement
Knee Arthroscopy
Knee Ligament Surgery (ACL)
Knee Replacement
Knee Surgery
Orthopedics Consultation
Rotator Cuff Surgery
Shoulder Surgery
Arm Lift
Body Lift
Brazilian Butt Lift
Breast Implants
Breast Lift
Breast Reconstruction
Breast Reduction
Brow Lift
Butt Lift
Buttock Augmentation
Buttock Implants
Dermal Fillers
Eye Bag Removal
Facelift
Lip Augmentation
Liposuction
Male Breast Reduction
Neck Lift
Otoplasty
Rhinoplasty
Scar Removal
Thigh Lift
Wrinkle Treatment
Eyelid Surgery
Tummy Tuck
Breast Augmentation
Nose Surgery
Double Eyelid Creation
Arm Liposuction
Breast Liposuction
Waist Liposuction
Tummy Liposuction
Calf Liposuction
Thigh Liposuction
Buttock Liposuction
Thyroidectomy
Doctors at Gleneagles Medini Hospital
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Dr. Ang Chin Yong
- Cardiology
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Dr. Raj Kumar Lal
- Ear, Nose and Throat (ENT)
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Dr. Chan Koon Khee
- General Surgery
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Dr. Norbelinda Binti Norhatta
- Internal Medicine
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Dr. Hishamuddin B. Salam
- Orthopedics
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Teo Yingqi 13 September 2023
VERY VERY BAD experience here. TOTALLY DISAPPOINTED with the services and the nurses. Spent RM11,000 in total. Was simply charged a 2 nights stay in hospital without giving proper explanation of the charges. Brought my mum here for a checkup on the first day and she was diagnosed with liver cirrhosis. Paid RM700++ just for some blood test, laboratory investigation and consultant from doctor. Doctor asked us to come back the next day 9am (appointment arranged) for a more detailed check up whether there are tumors inside her liver. (I'm totally fine with this)The next day we came, my mum was told to do a full body scan and also do endoscopy, she was then sent into day care room (RM75 a day) to prepare for scanning. Around 10:30am, my mum has done the body scan and doctor say the lung has many water retention, he suggest us to go for detailed check up for lung department. And says that its better to do a small operation to remove the water inside the lung (basically just a needle injection at the back of the body). Ok, we trust the doctor and agreed to do that. And the doctor says it only took 1-2 hours to remove the water. So my mum lied on the bed for almost two hours, non of the nurses/doctor in charge came. I went to ask the nurse whether its done, they say need to wait for doctor. Ok fine, doctor finally came around 3pm, and says that he need to take the water packs for investigation, and the report will come out soon and the lung doctor in charge will come to talk to us regarding her lung water retention. Around 2pm there's no single update about the process, and also we haven't done the endoscopy, where is our doctor in charge? i thought we had an appointment at 9am? And 6 hours has pass, my mum has been fasting for almost 20 hours. We are not allowed to go home because still have to wait for the precious report and we haven't done the endoscopy test. (This test was arranged to be done today, but the doctor suddenly says need to check lung, so endoscopy need to postpone tomorrow)At 2pm, I told the senior nurse that I need to rush to work around 4pm, and then i agree to let my mum stay over in the hospital so the next day i dont have to rush here for the endoscopy test. For 2 hours, no single update about hospital admission. I went to the lobby to register for my mum admission, the lobby staff insist saying that i need a doctor letter prior to the admission. OK FINE! I went back to the nurse and desperately asking for the letter and asking where is the doctor? The nurse told me that the doctor had an emergency case, and he's not free to entertain us. ARE YOU SERIOUS? So, my mum waited a long 3.5 hours, until 7pm only then she was sent to the room. (I booked a single room RM250 per night)The next morning, my mum was sent to do endoscopy (final check up), and has done it in the afternoon. Basically just have to wait for both reports then can go home. And my mum has told the nurse that she wanna discharge. (She's physically healthy , can walk can jump, no operation, so no point staying and lying there). AGAIN, due to one of the doctor is busy, she waited nothing for 6 hours only she's allowed to discharge at 8pm, and the bills showed a total sum of RM10,700. (ALL CHECK UP WAS DONE IN THE NOON, we have to settle the bills before we can get all the reports home). Checked the bill, we are totally fine with all the reports fee, consultation fee and check up fees. We understand private hospital fees are not cheap. BUT WHY? WHY the hospital charge us a full 2 days stay but we actually did not stay for 2 days? And the problem are the nurses who keep dragging us regarding the process of admission and discharge. ITS DUE TO THE UNPROFESSIONALISM of your nurses that made us really angry. Why do we come to private hospital when your hospital serve your customers like if we were in government hospital. People who came private hospital expect to get a faster service and more professional consult from the professions here, but end up ruining and wasting our precious time. PLEASE IMPROVE YOUR SERVICE.
Aaron Chen 19 August 2023
Very good customer service at Lobby area.
Ryan Rancel 11 August 2023
Great facilities with great people
Bee Lian Si 05 August 2023
Usha from opd department was very friendly. She helped me a lot with my issue through the phone. Great service.much appreciate!
Aaron Farhan 16 July 2023
well reccomended hospital with good customer service.
Irhanudin Mustafa 14 July 2023
Good service, friendly doctors and staffs
WANG AN YAU 05 July 2023
Single Room rm250 per night, gd ! Comfortable
Afifah Zaidi 05 July 2023
I enjoy donating blood
faris ihsan 23 June 2023
Layanan terbaik.. cuma waiting period yang perlu diperbaiki.. got staff yang attend while waiting and explain about their curent situation. Met some consultant here and they are very friendly n helpful.. Thank you Gleneagles Medini!
chai ephraem 20 June 2023
Ladies and gentlemen... If you don't want to have bad experience in hospital... Take good care of your body... My aunty had problem with nose.. So went to this hospital to solve the problem..visit a nose specialist doctor if not mistaken.. After scanning the nose.. Doctor can't find anything.. And just say have no idea why my aunty have this problem.. Such unprofessional answer.. And paid Rm 500 without any good consultation..
Syed Ali 12 June 2023
Where shall I start?1. Poor admin staff, incredibly inefficient. They always forget to ask for insurance details when registering. So they always try to hit me with a bill at the end of the visit.2. They are very slow to seek approval from insurance provider. I found my self waiting for hours to receive treatment. The worst part was that my son’s treatment was delayed by 5 hours!!!! Not a single person explained to my wife that they’re waiting for insurance approval. I would have paid cash to expedite the treatment. This kind medical negligence is life threatening!3. A&E, long waiting time. A bit like the NHS hospitals in the UK. On two occasions, they have suggested I try a different hospital! Unbelievable!4. Don’t expect a call from doctor with test results, you have to chase it up.I could go on and on.Only positive is that the doctors are half decent from my experience. It’s a shame that the service is let down by incompetent administration.Sadly this is the nearest hospital in the Puteri Harbour area.UPDATE 26/05/2020So this time my wife wanted to see a Gastroenterologist, so we called in the morning and tried to make an appointment. The lady on the phone said that we did not have to make an appointment and can come in as a “walk-in”. So based on that advice, we walked in. Only to be told that the doctor wasn’t available and that we must make an appointment for two days later. Another example of poor hospital management. Utterly incompetent and complacent.
Amily Hardi 16 March 2023
I am not satisfied with the behavior of one of the cashiers. Upon registration, i clearly mentioned, I had a GL which was already emailed to the hosp. I emailed again upon request. At the cashier, I was still asked to pay. Asked to pay is one thing, but the cashier’s attitude was worse. I was blamed for not informing. I defended myself but was dismissed quickly. I have been to many hospitals SJMC, Avicena, Prince Court, just to name a few, but never with this kind of attitude.
MS Hau 16 March 2023
I am seeing Dr Hon for my routine pregnancy check up. She is kind and professional, most importantly she’s a UK trained fetal medicine specialist. She has also previously worked in SG’s NUH for years. Her expertise makes me feel safe as not all OBGYN are fetal medicine trained. In fact, I haven’t seen any in JB. She’s a genuinely patient-centered physician who’s hard to come by in private sector. She does not provide untrue advices or unnecessary recommendation to her patients. As a healthcare professional myself, I highly recommend Dr Hon to all couples for IVF care, Normal/Complex Pregnancy, and other concerns for Fetal Wellbeing.
Paying Tan 14 March 2023
Had a very very bad service from Dr Hon Sook Kit.Bad attitude & rude.PLS TAKE NOTE!
Ng Kimming 10 February 2023
Clean and comfort and good
Narin Boshen 27 January 2023
Emergency reception.. the worst place to be. First, how can a receptionist say that there is no medicine for kids that is having high fever and has been declared with influenza A from a clinic. This is really unprofessional and after being sound they tend to take action. Temperature of the child is 40degrees. Still have the audacity to say to us as a parent to go to other place.. Gleaneagles is charging so much money on patients but poor service . Management please check on your admin receptionist behaviour. This is a worldwide specialist and if this is carried on it will be the worst. Bosses of the specialist please take strict action on this.
gmt technologies 17 January 2023
Great Service checking in and very good Dr.Kam Jiyen. However the checking out and payment is very slow.
Desmond Chong 16 January 2023
1. Experience doctor but not professional. Keep advising pregnant lady to induce or c-section to cater their own schedule. 2. Hygiene level need to improve. Food delivered to my wife with baby cockroach crawling around the tray. Hence I’m sure your kitchen cleanliness level is quite low. If you charge this amount, please make sure you give 5 star goods and services to the patient.
Daniel Kim 13 January 2023
Too slow and expensive
Yasoda Sathian 05 January 2023
Very friendly doctors....and the cashiers
Hospitals and Clinics Nearby Gleneagles Medini Hospital
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